Contact Us

Please email us at:

support@riders-share.com

We respond super fast to emails. Try us here first!

For bug reports:

admin@riders-share.com

Tow Service/Roadside Assistance:

When your trip has started, you can order through our provider Mach1 on Riders Share's website.

Insurance Claims:

Please file insurance claims on the booking/trip details view.

For smaller incidents/tolls, please use the Reimbursement tool for faster results.

Customer Service:

657-200-5470

Summer/Fall/Spring:

Weekdays: 8-8 CDT

Weekends: 10-5 CDT

Winter:

Weekdays: 9-6 CDT

Weekends: 10-5 CDT