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General

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What if I have a question that isn't answered here?

Should issues arise or if you have any questions, don't hesitate to contact us 24/7 at support@riders-share.com or (657) 200-5470 during business hours. Read More »

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What is "motorcycle sharing" and why is it good for riders?

We want to put unused motorcycles to good use and connect them to people who want to ride but can't afford it. It's a peer-to-peer motorcycle rentals marketplace. Read More »

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Are there reviews?

Yes! At the end of each trip, both owners and renters have the opportunity to rate their experiences. Read More »

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What's the gas/fuel policy?

Please make sure your motorcycle has at least 3/4 tank of gas before each rental. Read More »

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Is unlimited mileage included?

Each owner can either include unlimited miles, or set mileage limits. They are also able to set fees for mileage overages. Read More »

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Do you partner with motorcycle tour companies?

Yes! We will add a page to promote motorcycle tours soon. In the meantime, check out our tour partners! Read More »

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For Owners

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Can anyone I know do the key exchange for me?

Yes, as long as they follow all the procedures: inspecting and taking pictures of the bike, making sure renter is capable of riding (ex. sober and skilled enough),  and verifying identity and valid motorcycle license. Read More »

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When do I report a missing bike?

You must email Riders Share immediately if the renter is 15 minutes late to return the motorcycle. If neither Riders Share nor the owner can contact the renter after an hour of the rental termination time, the owner must report to the police. Read More »

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After a few rentals, I'm noticing scratches and damage. What do I do?

Please examine the motorcycle after each rental, and make sure to complete the check-in and check-out processes: we can't confirm when damage occurred without proof. Read More »

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I just got a parking ticket in the mail. How do I process it to get reimbursed?

Pay the ticket before it accrues late fees. The renter must pay all tickets (other than photo tickets*) for events occurring during the trip. Read More »

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Will owners be sent tax forms from income such as a 1099?

It is not required to report Riders Share income on your taxes until you make $20,000 or more. Read More »

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How many motorcycles can I list?

The more the merrier. Just make sure they are safe to ride and maintenance is up to date. Read More »

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For Renters

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I can't make my pick up day and time. What happens?

Please let the owner know, and then you can either request to re-schedule, or cancel the reservation. Read More »

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Can I ride the bike over the border to Mexico?

Your adventure awaits, with just a few extra steps! Read More »

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I’m about to return the bike I'm renting. Do I need to wash the bike?

The best bet is the old adage: 'Leave everything better than how you found it'. Thank you! Read More »

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Do you allow one way rentals?

Yes, however we do not arrange them for you. Read More »

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I can't make my drop off day and time. What happens?

Please contact the owner to re-schedule a drop off time. The owner may choose to extend the rental or assess late fees, so be polite and courteous when explaining your situation! Read More »

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Can I rent using Riders Share to pass the motorcycle license test?

No, unless you have a motorcycle license from another state or country already. We have very strict requirements about who can rent from our marketplace. Read More »

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