General
View All »Should issues arise or if you have any questions, don't hesitate to contact us 24/7 at support@riders-share.com or (657) 200-5470 during business hours. Read More »
faqgeneralWe want to put unused motorcycles to good use and connect them to people who want to ride but can't afford it. It's a peer-to-peer motorcycle rentals marketplace. Read More »
faqgeneralYes! At the end of each trip, both owners and renters have the opportunity to rate their experiences. Read More »
faqgeneralEach owner can either include unlimited miles, or set mileage limits. They are also able to set fees for mileage overages. Read More »
faqgeneralWe love working with motorcyclists in the community, and are excited to help promote and spread the word as best we can! Read More »
faqgeneralFor Owners
View All »You must email Riders Share immediately if the renter is 15 minutes late to return the motorcycle. If neither Riders Share nor the owner can contact the renter after an hour of the rental termination time, the owner must report to the police. Read More »
faqownerPlease examine the motorcycle after each rental, and make sure to complete the check-in and check-out processes: we can't confirm when damage occurred without proof. Read More »
faqownerPay the ticket before it accrues late fees. The renter must pay all tickets (other than photo tickets*) for events occurring during the trip. Read More »
faqownerYes, depending on the state and federal requirements. Read More »
faqIRS1099owner helpownerowner questionsThe more the merrier. Just make sure they are safe to ride and maintenance is up to date. Read More »
faqownerFor Renters
View All »Please let the owner know, and then you can either request to re-schedule, or cancel the reservation. Read More »
faqrenterThe best bet is the old adage: 'Leave everything better than how you found it'. Thank you! Read More »
faqrenterPlease contact the owner to re-schedule a drop off time. The owner may choose to extend the rental or assess late fees, so be polite and courteous when explaining your situation! Read More »
faqrenterNo, unless you have a motorcycle license from another state or country already. We have very strict requirements about who can rent from our marketplace. Read More »
faqrenter