Riders Share Background Image Bridge

How can we help?

Search

Gift Card Policy

Purchasing gift cards

Riders Share gift cards can be purchased online at https://www.riders-share.com/gift-cards in amounts from $10 to $9,999. Currently, gift cards can only be redeemed in the United States.

Redeeming gift cards

To redeem a gift card, add the funds from the card balance to your account travel credits:

  1. Go to Riders Share https://www.riders-share.com/gift-cards/redeem
  2. Enter the 17-character gift card code
  3. Click or tap Redeem button

Once a gift card has been added to your Riders Share account, the funds won’t expire for 5 years from date of purchase. Gift card funds can be used to pay for any booking made on Riders Share. When you redeem the gift card, the balance from the gift card will be added to your account travel credits then automatically applied to your next booking.

Checking the balance

To check your travel credit balance, log in to your Riders Share account and go to Referrals and Credits in the sidebar. Your travel credits will be listed under the Credits tab. You will see the funds from the Gift Card added to your total travel credits.

Terms and Conditions

Coupon and discount codes cannot be applied to the purchase of a Riders Share gift card. Riders Share gift cards are non-refundable and cannot be transferred, exchanged or resold and cannot be redeemed for cash. You can only use Riders Share gift cards on the Riders Share platform to add to a user’s travel credits.

Redemption

Riders Share gift cards may only be redeemed toward the purchase of eligible goods and services provided by Riders Share, Inc. Your use of the services available via www.riders-share.com shall be subject to Riders Share’s terms of service located at https://www.riders-share.com/help/terms-of-service.

If a purchase exceeds the redeemer’s Gift Card and travel credit balance, the remaining amount must be paid with another payment method in the purchaser’s account.

If you need to cancel a booking paid in full or in part by gift card or travel credit or the combination of gift card credit and credit/debit card payment, the travel credit will be refunded back to your Credits on Riders Share. Gift cards or travel credits are not eligible for any promotional bonus or monetary refunds.

Limitations

Gift Cards may only be applied to new bookings and at the time of the initial booking request. Gift Cards cannot be used to purchase other gift cards or refunded as cash. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash. Unused Gift Card balances in a Riders Share account may not be transferred to another user account on the Riders Share platform. 

Risk of Loss

We are not responsible if any Gift Card is lost or used without your permission.

Fraud

Riders Share reserves the right to any remedy, including refusal to issue or honor a Riders Share Gift Card in the event of suspected fraud. We will have the right to close customer accounts and bill alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on Riders-Share.com.

Limitation of Liability

WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF SUCH GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.