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Articles tagged "faq"

Other tips?

As a renter, never leave the motorcycle unlocked. Use the handlebar lock. As an owner, we recommend having a wheel lock as an extra precaution. Read More »

I can't make my pick up day and time. What happens?

Please let the owner know, and then you can either request to re-schedule, or cancel the reservation. Read More »

Can I ride the bike over the border to Mexico?

Your adventure awaits, with just a few extra steps! Read More »


We've answered a few common questions about Riders Share claim processing. Read More »

I’m about to return the bike I'm renting. Do I need to wash the bike?

The best bet is the old adage: 'Leave everything better than how you found it'. Thank you! Read More »

Do you allow one way rentals?

Yes, however we do not arrange them for you. Read More »

I can't make my drop off day and time. What happens?

Please contact the owner to re-schedule a drop off time. The owner may choose to extend the rental or assess late fees, so be polite and courteous when explaining your situation! Read More »

Can I rent using Riders Share to pass the motorcycle license test?

No, unless you have a motorcycle license from another state or country already. We have very strict requirements about who can rent from our marketplace. Read More »

Can I message the owner before I book a motorcycle?

Yes! Please do. Make sure to keep transactions on the platform to avoid scams, and report offenders to support@riders-share.com. Read More »

Can I rent using Riders Share using a foreign motorcycle license?

Yes. You can select the country of your license during the license verification process. Please make sure the motorcycle endorsement on your license is clearly visible. Read More »

What about gear?

You may bring your own or rent it from the owners. Some of them will let you borrow it for free! You can use filters in search results to find motorcycles that come with gear. Read More »

What are the requirements to rent using Riders Share?

We are very strict about who can rent to keep the platform as safe as possible. To be able to rent, the renter must: Read More »

How does insurance work for renters?

You may purchase a damage waiver at the time of checkout. Remember, most personal motorcycle policies won't cover motorcycle rentals! Read More »

How does renting work?

Browse through motorcycle rentals. Request to book a bike. Ride. Return the bike. Read More »

Can anyone I know do the key exchange for me?

Yes, as long as they follow all the procedures: inspecting and taking pictures of the bike, making sure renter is capable of riding (ex. sober and skilled enough),  and verifying identity and valid motorcycle license. Read More »

When do I report a missing bike?

You must email Riders Share immediately if the renter is 15 minutes late to return the motorcycle. If neither Riders Share nor the owner can contact the renter after an hour of the rental termination time, the owner must report to the police. Read More »

After a few rentals, I'm noticing scratches and damage. What do I do?

Please examine the motorcycle after each rental, and make sure to complete the check-in and check-out processes: we can't confirm when damage occurred without proof. Read More »

I just got a parking ticket in the mail. How do I process it to get reimbursed?

Pay the ticket before it accrues late fees. The renter must pay all tickets (other than photo tickets*) for events occurring during the trip. Read More »

Will owners be sent tax forms from income such as a 1099?

It is not required to report Riders Share income on your taxes until you make $20,000 or more. Read More »

How many motorcycles can I list?

The more the merrier. Just make sure they are safe to ride and maintenance is up to date. Read More »

Own a motorcycle? List it with Riders Share and start earning.