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Rider Pass Subscription Policy

Rider Pass Terms

Rider Pass is an automatically renewing annual subscription that provides certain perks and benefits when accessing and using the Riders Share platform. These terms and conditions for Rider Pass govern your purchase, activation, and use of Rider Pass (the “Program” or “Rider Pass”). Participation in Rider Pass is subject to these terms as well as the general Riders Share Terms of Service, Privacy Policy, Insurance Terms, Renter Terms, Delivery Policy, Roadside Assistance Policy, Off-Road Policy, Cancellation Policy, and Review Policy (collectively, the "Rider Pass Terms"). 

Riders Share is a technology company which provides a peer-to-peer motorcycle rental marketplace website and online service. Riders Share is not a rental company or provider of transportations services, as such all benefits offered under the Program are offered on an "as available" basis, contingent upon third-parties' availability to provide the motorcycle rental services and other contingencies which may impact availability of some benefits at certain times and places. Rider Pass is only provided in connection with the Riders Share website or mobile applications. 

By participating in this Program you are agreeing to these Rider Pass Terms. If you do not agree to these Rider Pass Terms, do not participate in the Program.

Benefits

Rider Pass is a membership subscription that provides the following benefits:

Twenty-five percent (25%) off the total trip price of your motorcycle rental to include - 

  • 25% off owner’s listed trip price, 
  • 25% off daily damage waiver charge when purchasing physical damage protection,
  • 25% off the platform service fee, and 
  • 25% off roadside assistance. 

$50 discount on all motorcycle delivery fees where deliveries are made available by the owner.

Requirements to Qualify for Rider Pass

In order to participate in Rider Pass, Rider Share members must meet the following qualifications:

  • Be 25 years or older,
  • Have an insurance score above 650, or 
  • Have a clean Riders Share rental history.  (Riders Share at its sole discretion evaluates rental history but a personal claim rate of less than 10% generally constitutes a clean ride history.)

Alternatively, a member may participate in Rider Pass if they have had at least three successful Riders Share trips with a claim rate of less than 10%. 

Payment and Annual Subscription

Rider Pass is a 12 month annual subscription (“Term”) that can be paid either in monthly installments or in one lump sum at the time of sign up. 

  • Monthly Billing: If you select monthly billing, you’ll be charged one-month of the 12 month subscription, which activates the Rider Pass for an annual Term. You’ll be charged the remaining payments on a monthly basis for the remainder of the Term. For example, if you purchased Rider Pass on March 12th, your next payment would be due on April 12th and you would be billed a total of 12 monthly installments. 
  • Annual Billing: If you select annual billing, you will receive a discount for your annual Rider Pass subscription. At the time of purchase, you will be charged a discounted amount for the cost of Rider Pass but your subscription will be valid for 12 months, i.e. the full Rider Pass Term

If you joined Rider Pass pursuant to an introductory or promotional offer than your membership will automatically renew at the regular price at the conclusion of the stated offer period. 

Cancellation

Rider Pass subscription cannot be cancelled during the initial 12 month Term. There are no refunds, reimbursements for any Rider Pass payments even if you discontinue using the Rider Pass or Riders Share service. In the event that you have selected monthly billing but wish to discontinue using the Riders Share or Rider Pass program, billing will nonetheless continue for the full initial Term. 

BY DEFAULT (AND WITH PRIOR NOTICE TO THE EXTENT REQUIRED BY APPLICABLE LAW), YOUR RENEWABLE PASS WILL AUTOMATICALLY RENEW AT THE ANNIVERSARY OF YOUR INITIAL PURCHASE DATE, AND THE RIDER PASS SUBSCRIPTION WILL BE AUTOMATICALLY CHARGED TO YOUR SELECTED PAYMENT METHOD. If you do not want your Rider Pass to automatically renew, you can opt out of renewal of your subscription by providing Riders Share with 7 days notice. After the initial 12-month Term, you may cancel at any time, with 7 days notice, and be refunded for the pro-rated time remaining on subsequent annual terms. This refund is only available after completion of an initial 12 month Term. 

Changes to Rider Pass

Rider Share reserves the right to modify or stop offering Rider Pass or change Rider Pass rates and benefits, at any time in its sole discretion. In the event Riders Share increases the Rider Pass rates, we will provide you with thirty (30) days prior notice via email before such changes take effect. All changes will be effective upon your next billing cycle, but if you do not agree with the price change, you have the right to reject the new rates and may avoid these charges by canceling your Rider Pass according to the instructions in above. 

Riders Share may terminate your Rider Pass at our discretion without notice. If that happens, Riders Share will give you a pro-rated refund based on charges already applied to your current billing period. We will not give any refund for termination related to conduct that we determine, in our sole discretion, violates these Rider Pass Terms, any applicable law, or involves fraud or misuse of the Rider Pass. 

For Owners

Renter membership in Rider Pass has no impact on payout amounts for owners.

Additional Terms

Limit one (1) Rider Pass membership per person. Any discounts provided do not apply to any fees not listed above: specifically, discounts do not apply to damage waiver deposits, cancellation fees, reimbursements, or damage charges. RIDER PASS AND ALL ASSOCIATED PERKS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITHOUT WARRANTY OF ANY KIND. Rider Pass is non-refundable, has no cash value, is not redeemable for cash (except as required by law) and may not be transferred, exchanged, or resold. Rider Pass may not be combined with other promotions, discounts, or offers unless such combination is expressly permitted. It may be combined with existing Riders Share member credits.